We are seeking a detail-oriented Online Cruise Travel Specialist to assist clients in planning and booking cruise vacations. In this role, you'll help clients choose cruise lines, itineraries, cabins, and onboard packages that align with their travel goals, and handle the full booking process, including reservations, upgrades, and special requests.
Provide email and chat support (no phone calls!) to the platform's users. Answer common "how-to" and FAQ-type questions. Assist with account management and payment-related issues. Guide users through troubleshooting steps with patience and clarity.
Our Personal Shopper team is dedicated to building meaningful relationships with Hanna customers, serving as trusted advisors with personalized advice on products, fabrics, sizing, and trends. In this role, you will process orders and create tailored experiences by being creative, organized, and possessing excellent communication skills.
You’re someone who’s upbeat, compassionate, and great at getting things done—while still making people (and pups!) feel genuinely cared for. You’ve got a love for dogs and a knack for clear, friendly communication. If you’re someone who can juggle tasks, solve problems, and make customers feel like they’re in the best hands, we’d love to hear from you!
We are looking for dedicated professionals to join our client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. You will have mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role.
As a Customer Experience Specialist, you are the face of Quince, turning challenging customer issues into "wow" moments, seamlessly managing multiple conversations at once, often handling phone calls, chats, and emails concurrently. You'll embody our mission by providing a fair & transparent experience with an empathetic approach, inspiring confidence in every customer interaction.
As a Technical Support Advisor, you would join the Contact Center Team that provides 24/7/365 support of TDS customers. You will support TDS customers across all markets by providing assistance to those customers who have flagship, premium and legacy products. You should be highly technical and customer focused to deliver exceptional customer service.
The Senior Service Delivery Manager is the primary point of contact for assigned client accounts and manages inquiries regarding the administration of HealthEquity’s products, building trust and rapport with clients. They lead regular client meetings, manage project plans, and collaborate with Account Executives on client strategy. They also conduct operational reviews to improve service efficiencies and advocate client needs with internal stakeholders.
We are seeking a Virtual Receptionist to handle inbound calls, answer inquiries, and book appointments for clients in the home services industry. You will represent clients as if you were part of their in-office team, greet callers warmly based on client’s guidelines, and schedule appointments using their CRM or scheduling platforms. Training will be provided to ensure you can confidently and accurately handle customer inquiries. During calls, you will take detailed call summary notes, capturing the customer’s contact information, reason for inquiry, and any other relevant details.
As a Customer Support Superstar, you’ll be the voice behind the music, ensuring top-tier support for users by assisting them via email and web messaging, resolving account and payment issues, answering FAQ questions, and troubleshooting.