Call clients whose accounts have recently fallen behind and reach a real conversation.
Find out what actually happened to drive the right solution and secure a commitment.
Document every contact accurately and bring what you learn back to the team.
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt. We are growing quickly and looking for new collaborators to help us reach the next level.
Serve as a point of contact for client inquiries and support requests.
Assist with coordinating services, scheduling, and follow-ups.
Provide clear and professional communication regarding updates and next steps.
We are a travel and hospitality services company focused on providing exceptional client experiences. We offer a supportive and collaborative team environment with opportunities for growth.
Track repairs, returns, and service questions from first contact through resolution.
Own the support queue across email, chat, and phone.
Maintain accurate client records in CRM.
Veta Virtual provides virtual customer care and support services for luxury brands. They are a mission-driven company with a supportive culture and a fully remote team.
Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences.
Provide personalized travel recommendations using our trusted supplier network.
Manage client relationships and ensure seamless communication for top-notch customer service.
We assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. We are an established and award-winning agency that offers flexible schedules, comprehensive training, and exclusive travel perks.
Deliver exceptional customer support to NHS customers via multiple channels, resolving issues and managing service requests.
Manage customer data quality, onboarding, and processing to ensure accuracy and compliance with platform requirements.
Collaborate with teams to deliver virtual training and enable customers to maximize value from the AdviseInc Platform.
We develop software that helps dispatch ambulances, support families, keep trains on the move, locate missing people, and test newborn hearing. With over 3,000 employees, we are part of global tech giant NEC Corporation and work with governments, hospitals, and public services to improve efficiency.
Manage inquiries in Member Services, Medicare, and Billing for Spanish- and English-speaking customers.
Uphold extraordinary customer relations and resolve issues by coordinating with health plan personnel.
Adhere to compliance guidelines, HIPAA regulations, and document all interactions meticulously.
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees across 40+ locations worldwide and fosters an inclusive, supportive work environment.
Conduct 360° analyses with autonomy and empathy in appeal and fraud suspicion cases, deciding on account blocking or unblocking.
Investigate false eligibilities, illegal plan resale, impersonation, account takeover, and check-in validations.
Use CRM tools (Zendesk, Darwin) and data platforms (Metabase, spreadsheets) for detailed evidence analysis and operational insights.
Wellhub is a corporate wellness platform that connects employees worldwide to top partners in exercise, mindfulness, therapy, nutrition, and sleep. With offices in New York and teams across Europe, North America, and South America, they foster a culture of well-being, collaboration, and diverse perspectives.
Support daily operations of customer care across all contact channels, ensuring high-quality service and satisfaction.
Oversee and guide a team of supervisors, monitor performance, provide coaching, and implement best practices.
Analyze KPI dashboards, resolve escalated issues, and partner with cross-functional teams to drive continuous improvement.
Golden Pet Brands creates a world where pets live longer, healthier lives from their first meal. They are a pet food company with multiple brands and have donated over $9 million to date, fostering a culture of ownership and collaboration.
Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.
Lead and develop a team of seven Data Specialists, coaching them on customer-facing skills and ensuring high-quality data delivery for enterprise clients.
Own strategic initiatives to improve team efficiency, including integrating AI into workflows, and drive day-to-day operations and capacity management.
Foster cross-functional collaboration with Sustainability Advisory, Customer Success, and Project Management while building an inclusive culture in the Mexico City office.
Watershed is the enterprise sustainability platform for companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens. They are a mission-oriented startup with a growing team across offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, and remote team members across the US and Europe.